Services for BC Medical Clinics — ClearWay Health Consulting

Stop Firefighting. Start Operating at a Higher Standard.

Every ClearWay service is built around the Clinic Problem & Solution Bible — 8 operational categories, 40+ specific problems, proven solutions tailored to BC medical practices. Front Desk Operations • Patient Flow • Staff Training • Staff Retention • Regulatory Compliance • EMR Systems • AI Tool Adoption • Physician Burnout Choose the engagement that fits where your clinic is right now. Not sure? Book a free 30-minute discovery call — no obligation, no pressure.

Service 1 of 4 — $1,500 Flat Fee

Operational Audit Clarify exactly what's broken — and how to fix it.

Two weeks. $1,500 flat fee. The fastest way to go from “something feels off” to a clear, prioritized plan of action. Best for: Solo physicians and clinic managers who know something isn’t working — but aren’t sure where to start. Ideal before any larger engagement. What’s Included: • Full workflow audit across all 8 Clinic Problem & Solution Bible categories • Patient flow mapping — from arrival to checkout • Front desk systems and staff communication review • Compliance and documentation gap assessment • EMR workflow and staff adoption review • 90-day prioritized action plan with concrete next steps • 1-hour strategy debrief call with Priya Expected Outcomes: • Clear picture of your top 3–5 operational problems • Prioritized roadmap — know what to fix first, second, and third • No more guessing — just clarity and a plan you can act on immediately

Clinic staff member reviewing operational workflows and documentation

Book Your Operational Audit — $1,500

Ready to find out exactly what’s holding your clinic back? Book a free 30-min discovery call first — we’ll confirm this is the right starting point for your clinic.

What happens after the audit?

Most clients move into Monthly Operations Support or a Full Overhaul based on what the audit uncovers. You’ll receive a clear recommendation at your debrief call — with no obligation to continue.

Service 2 of 4 — Starting at $2,000/Month

Monthly Operations Support Your fractional operations manager — without the full-time salary.

Ongoing, hands-on operational support that keeps your clinic running efficiently month after month — while you focus on patients. Best for: Solo physicians ($2,000/mo), multi-physician practices ($2,500/mo), and growing clinics ($3,000/mo) who need consistent support without the cost of a full-time operations manager. What’s Included: • Monthly 60-min strategy call — review, plan, and prioritize • Mid-month check-in call for urgent issues • Ongoing workflow improvements — patient flow, scheduling, intake • Staff onboarding and training support • Regulatory compliance and documentation guidance • EMR workflow optimization support • Priority email and phone access to Priya • Monthly summary report — what was fixed, what’s next Expected Outcomes: • Staff turnover reduced within 3–6 months • Physicians leaving on time — evenings returned • Front desk consistency improves — fewer complaints, better reviews • Compliance gaps closed and documentation standardized • Clinic runs more independently — less reliance on the physician for daily decisions

Healthcare operations manager reviewing clinic workflows and staff schedules

Solo Physician — $2,000/month

For single-physician practices needing steady operational support, staff training guidance, and compliance help without overextending the budget.

Growing Practice — $2,500–$3,000/month

For multi-physician or rapidly growing clinics where operational complexity is increasing faster than the team can manage. Includes expanded scope and more frequent touchpoints.

Service 3 of 4 — $5,000 to $8,000 Project Fee

Full Operations Overhaul Rebuild your clinic’s systems from the ground up — in 6 to 8 weeks.

For clinics that are done firefighting and ready to operate at a genuinely higher standard. This is ClearWay’s most comprehensive engagement — a complete systems build tailored to your clinic. Best for: Clinics experiencing chronic operational dysfunction — high turnover, long wait times, compliance risk, staff confusion — and physicians who are ready to stop patching problems and build something that actually works. What’s Included: • Full workflow mapping and redesign — every patient touchpoint • Front desk systems: scripts, booking protocols, call handling • Staff onboarding system — structured program for every new hire • Job roles and responsibilities clearly defined and documented • Patient flow optimization — wait time reduction protocols • Regulatory compliance audit and gap remediation • Documentation standards and templates • Communication systems between clinical and admin teams • EMR workflow optimization and staff training • Complete operations manual — your clinic’s playbook • 6–8 weeks of hands-on implementation support Expected Outcomes: • Patient wait times reduced by 30–50% • New hires productive within the first week • Staff turnover begins declining within 60–90 days • Clinic runs effectively without constant physician involvement • Compliance gaps closed — audit-ready documentation in place • Physicians out the door by 5:30pm

Healthcare team collaborating on clinic operations and workflow systems

What’s the $5,000 vs. $8,000 difference?

Scope and complexity. A solo-physician practice is typically $5,000–$6,000. A multi-physician or multi-location clinic with more complex workflows is $7,000–$8,000. Confirmed at your discovery call.

Does the Overhaul include follow-up support?

Yes. The 6–8 week engagement includes implementation support. Many clinics transition to Monthly Operations Support after the Overhaul to maintain and build on the new systems.

Service 4 of 4 — Assessment $2,000 | Implementation $3,000–$5,000 per tool

Clinical AI Readiness & Implementation AI tools your clinic will actually use — properly implemented, properly adopted.

Most clinics that buy AI tools never fully adopt them. The problem isn’t the technology — it’s the implementation. ClearWay manages the entire process, from readiness to adoption. Best for: Clinics that have purchased AI tools but aren’t using them. Physicians who want to adopt ambient scribes, scheduling AI, or patient communication tools but don’t have time to manage the rollout. Clinics looking to reduce documentation burden and no-show rates. What’s Included: Assessment ($2,000 — 1 to 2 weeks): • Current workflow and technology environment review • Staff readiness and change management assessment • AI tool recommendations — what to adopt, what to avoid, in what order • Prioritized implementation roadmap Implementation ($3,000–$5,000 per tool): • Full implementation of selected AI tools • Ambient scribe setup and clinical workflow integration • AI scheduling and patient communication configuration • Staff training — clinical team and admin team separately • Change management and adoption monitoring • 30-day post-launch support Expected Outcomes: • No-show rates reduced by 20–40% with AI scheduling and reminders • Documentation time cut by 30–60% with ambient scribes • Physician charting time reduced — more time for patients • AI tools adopted clinic-wide within 3–4 weeks of implementation • Real, measurable ROI on technology you’ve already purchased

Healthcare professional reviewing AI implementation on tablet in modern clinic office

Ambient Scribes & EMR Documentation

Reduce physician documentation time by 30–60%. We assess fit, implement the tool, integrate it into your EMR workflow, and train your clinical team until adoption is consistent.

AI Scheduling & Patient Communication

Cut no-show rates 20–40% with automated reminders, AI-assisted rescheduling, and patient communication tools configured for your clinic’s specific booking patterns.

Service packages

All Four Services at a Glance

Transparent pricing. No retainers with hidden fees. Every engagement is scoped to your clinic's real situation.

Operational Audit

$1,500

flat fee · 2 weeks

The fastest way to understand exactly what's broken and what to fix first.

Book Your Audit

Workflow & patient flow assessment

Staff onboarding & training review

Compliance & documentation audit

90-day prioritized action plan

1-hour strategy call debrief

Problem & Solution Bible mapping (8 categories, 40+ problems)

Most Popular

Monthly Operations Support

From $2,000/month

solo · $2,500 multi · $3,000 growing

An ongoing fractional operations manager — without the full-time salary.

Start Monthly Support

Monthly 60-min strategy call

Ongoing workflow improvements

Staff onboarding & training support

Compliance & documentation guidance

Mid-month check-in

Priority email & phone access

Full Operations Overhaul

$5,000 – $8,000

project · 6–8 weeks

Complete systems build from scratch — for clinics ready to operate at a higher standard.

Start Your Overhaul

Full workflow mapping & redesign

Staff onboarding system + training program

Job roles & responsibilities defined

Patient flow optimization

Compliance & documentation systems

Communication systems & processes

Complete operations manual

6–8 week implementation support

Clinical AI Readiness & Implementation

$2,000 assessment

+ $3,000–$5,000 per tool

Ambient scribes, AI scheduling, patient communication — implemented so your team actually uses them.

Book AI Consultation

AI readiness assessment (workflow & tech review)

Tool recommendations — what to adopt (and avoid)

Prioritized implementation roadmap

Full implementation of selected AI tools

Ambient scribes, scheduling AI, patient communication

Staff training — clinical & admin teams

Change management & adoption support

Every Clinic Is Different. Let's Find the Right Starting Point for Yours.

In 30 minutes, we'll identify your top operational challenges and tell you exactly which service fits — no sales pressure, no obligation, no generic advice.